What are the key benefits of the Net Account?
The Net Account offers:

Is there an annual fee on the Best Buy Business Advantage Account?
No. The Business Net does not have an annual fee.

How do I change or obtain general information about my Best Buy Business Advantage Account?
To change your billing address, phone number or contact information; to ask questions about your invoices and payments; or to order replacement or additional account cards, call Customer Service at 1-800-201-4882 or by email at Customer.Support@BBAdvantage.com.

What is a Personal Guarantor?
A personal guarantor helps businesses secure financing that may not otherwise have enough business credit history to establish a business account. Personal credit bureau information is used to support the commercial account. When an account is opened with a personal guarantor, the personal guarantor is held liable for all obligations under, and all amounts due on the account.

Should I open a Best Buy Business Advantage Account with a personal guarantor?
Yes if your business is a partnership or sole proprietorship. A personal guarantee may be required if your business was established for less than two (2) years.

When applying for the Best Buy Business Advantage Account, do you look at my personal credit?
If the application requires a personal guarantor, then Multi Service Corporation will review the personal guarantor's credit. Otherwise, only your business's credit is considered.

Can I use my new account right away?
Yes. As soon as you are approved, you can begin making purchases by calling Best Buy for Business at 1-800-373-3050.

Will I receive a card in the mail?
If a card was requested, your new Best Buy Business Advantage Account card will arrive in the mail within 7 business days of your account opening.

How do I request a credit line increase?
You may submit a credit line increase request via the BestBuyBusinessAdvantageAccount website or by contacting Customer Support at 1-800-201-4882 or via email at Customer.Support@BBAdvantage.com

TERMS AND CONDITIONS - NET ACCOUNT

What is the minimum payment on my Net account?
The minimum payment does not apply to NET accounts. Each invoice must be paid in full within 30 days, depending on terms, after posting to your account.
NOTE: An invoice does not post to your account until after the product has been shipped.

What is the interest rate on my Net account?
Interest rates are not applicable to this account.

PURCHASES

Where can I use the Best Buy Business Advantage Account?
You can use your account in any Best Buy store or over the phone by calling 1-800-373-3050. A card is required to make business purchases in a Best Buy retail store.

Can I make purchases on www.bestbuy.com with my Best Buy Business Advantage Account?
Not at this time. Currently, purchases can only be made at the store or over the phone by calling 1-800-373-3050.

PAYMENTS

How can I pay my invoices?
The Best Buy Business Advantage Account offers your organization a choice of payment options. Please include your account number and invoice with your payment.

Can I pay the store directly for purchases made on my Best Buy Business Advantage Account?
No. Please make payments using the payment options provided in your invoicing package.

Whom do I contact regarding errors on my billing statement or invoice?
In case of errors or questions about your bill or invoice, write to the address designated for that purpose on your invoicing package or call 1-800-201-4882.

LOST OR STOLEN CARDS

What should I do if my Business Advantage Account card is lost or stolen?
Call Customer Support at 1-800-201-4882. Customer Support is available 24/7.